Privacy Policy

1. Introduction

PocketTreasure Limited ("we", "us", "our"), operating under the brand OriginStart AI, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI computing platform and API services at originstart.ai (the "Service").

2. Information We Collect

2.1 Account Information

When you register for an account, we collect your email address, name (optional), and company name (optional). We also generate API keys associated with your account.

2.2 Usage Data

We collect information about your API usage, including request timestamps, model types used, token counts, and associated costs. This data is used for billing, analytics, and service improvement.

2.3 API Content

We process the content of your API requests (prompts and completions) solely for the purpose of providing the Service. We do not store, log, or use your API request content for training AI models or any purpose other than delivering the requested response.

2.4 Technical Data

We automatically collect certain technical information, including IP addresses, browser type, device information, and cookies, to ensure the security and functionality of our Service.

3. How We Use Your Information

• To provide, maintain, and improve the Service
• To process transactions and manage billing
• To send administrative notifications (e.g., service updates, security alerts)
• To respond to your inquiries and provide customer support
• To detect, prevent, and address fraud, abuse, or technical issues
• To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Third-Party AI Providers: Your API request content is forwarded to upstream AI providers (e.g., Anthropic, OpenAI) to fulfill your requests. These providers have their own privacy policies.
• Payment Processors: Payment information is processed by our third-party payment providers.
• Legal Requirements: We may disclose information if required by law, regulation, or legal process.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), secure server infrastructure, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your account information for as long as your account is active. Usage logs are retained for up to 90 days for billing and debugging purposes. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Withdraw consent for data processing

To exercise any of these rights, please contact us at info@originstart.ai.

8. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies or advertising cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

PocketTreasure Limited
Brand: OriginStart AI
Email: info@originstart.ai
Website: originstart.ai